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SHIPPING AND RETURNS

Shipping

  • UK Only: We currently ship to addresses within the United Kingdom.

  • Courier: All orders are sent via Evri Standard Delivery, which typically takes 2–4 working days from the date of dispatch.

  • Tracking: Once your order is dispatched, you’ll receive a tracking number via email so you can follow its journey.

  • Shipping Costs: Calculated at checkout, based on the weight and size of your order.

  • Delivery Times: Deliveries are made Monday to Saturday, between 8:00 AM and 8:00 PM.

Returns

  • Returns Window: You have 14 days from the date your order arrives to request a return.

  • Condition for Refunds: Items must be unworn, unwashed, and have original tags still attached.

  • Return Process: To start a return, email us at info@wewerehidden.com with your order number and reason for return. We’ll send you the return instructions.

  • Return Shipping: Free returns. We'll supply you a label.

  • Refunds: Once we receive and check the returned item(s), refunds are processed back to your original payment method within 5–7 business days.

  • No exclusions: All products are eligible for refund as long as they meet the return conditions above.

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